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Why is cash out not available?

Updated over 2 weeks ago

Cashout is a feature that offers a customer the opportunity to take a return on a bet placed before the bet has reached its conclusion. Cashout is available on selected events and markets, both Pre-Match and Live, for Singles and Multi bets. If you choose to cash out (if available), you simply need to click on the Cash Out button next to your bet in the ‘My Bets’ section of the site. The Cashout amount will then be credited to your account. Please note that the final result will then have no impact on the outcome of your bet.


Cashout may not be available on certain markets and events. Here are a couple of reasons why your bet doesn't have Cashout available at the moment:​

- If the event and/or market that you have placed a bet on is suspended.​

- Since a time delay is applied to every Cashout, a Cashout attempt may not be successful if a market or event is suspended or odds changed at the point at which the time delay is applied after the Cashout is attempted.​

- If our provider doesn't follow the feed of the match, Cash Out will not be available for your bet.


Keep in mind that your cash-out value will differ depending on how your selection is performing and may be higher or lower than your original stake, allowing you to guarantee a profit or minimise a loss.

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