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Game malfunctions

What happens if the game freezes or malfunctions whilst I am playing it?

Updated over a year ago

If you're playing at SpinBet casino and your game freezes or malfunctions, there's no need to worry as there are steps you can take to continue your gameplay safely. Firstly, try reentering the game as this should reactivate your active session and allow you to continue your feature or bonus buy.

In the event that you're still unable to access your feature or bonus buy, don't hesitate to contact the support team via live chat for assistance. They will do their best to help you resolve the issue and get you back to playing as soon as possible.

It's important to note that if your feature or bonus buy is interrupted, it's not lost in any way. The game will be automatically settled in your absence, and your bonuses will be played when you next access the game, even if it's several days later.

At SpinBet, we understand that technical issues can be frustrating, but we're committed to providing our players with the best possible gaming experience. Our support team is available around the clock to assist with any issues you may encounter, so don't hesitate to reach out if you need help.

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