As a whole, SpinBet strongly discourages and disallows players from cancelling their sports bets. The company has complete discretion and has the right to reject a player's request to cancel a sports bet.
If, however, the company determines the player has mistakenly placed a bet with an incorrect selection or stake, the company can offer to cancel a player's bet if it deems the bet was placed in error.
The criteria for cancelling a bet are as follows -
The player must request cancellation within 15 minutes of placing the bet.
The market must not have commenced and is still in pre-live status.
The odds of the selection are the same as when the bet was placed.
If the customer fails to contact customer support within the specified time frame, they may not be able to cancel or modify their bet. It is important to review the terms and conditions of our brand before placing a bet, so that you are aware of any specific rules and policies regarding cancellations or modifications.