As a whole, SpinBet strongly discourages and disallows players from cancelling their sports bets. The company has a complete discretion and has the rights to reject a players request to cancel a sports bet.
If however, the company determines the player has mistakenly placed a bet with an incorrect selection or stake, the company can offer to cancel a players bet if it deems the bet was placed in error.
The criteria to cancelling a bet is as followers -
The player must request cancellation within 15 minutes of placing the bet.
The market must not have commenced and is to still be in pre-live status.
The odds of the selection are the same as when the bet was placed.
If the customer fails to contact customer support within the specified time frame, they may not be able to cancel or modify their bet. It is important to review the terms and conditions of our brand before placing a bet, so that you are aware of any specific rules and policies regarding cancellations or modifications.